The shipping period, post-design approval, spans from 7 to 14 working days.
For any inquiries regarding your order, kindly direct your correspondence to kaleb@dekeyrel.com.
The products listed, specifically Canopies, are crafted and manufactured in China. These items will be drop-shipped as KD51 directly from China to the shipping address provided by you. It is important to note that we do not assume responsibility for any shipping delays. In the event that your order experiences a delayed arrival, we regret to inform you that we cannot be held accountable for refunds, store credits, or future discounts. Once designs are approved and production initiates, orders may not be canceled or refunded.
By accepting these terms and conditions, it is understood that design deposits and urgency fees are non-refundable. It is crucial to recognize that urgency fees do not assure on-time delivery. While we strive to expedite the delivery of materials, it cannot be guaranteed. In the case of delayed materials or unforeseen delays, the urgency fee is non-refundable.
